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GENERAL QUESTIONS:
How far in advance to I need to place an Order?
We highly encourage you to Inquire/Book your orders at least
ONE week in advance for single tier cakes,
TWO weeks in advanced for tiered cakes
At least One month in advance (if possible) for 3D cakes, Wedding cakes, and any other
custom design that may involve intricate details.
Our Signature cakes and Cheesecakes 2-3 days in advance (booking subject to
availability)
How do I place an order?
Access website and fill out custom order form (highly recommended), contact us via email, or
visit our location.
Is a deposit required?
Yes, a 50% non-refundable deposit is required to secure calendar date.
(only applicable) for cakes orders over $200. All other orders priced under $200 requires FULL
payment at booking. Remaining balance is DUE one week prior to event date.
Do you offer Delivery?
Delivery is recommended for all tiered and up cakes. Delivery fee is included with all tiered cake
cost. Delivery is included in all Treat table set ups. Delivery is available for all other order for a
fee. (Delivery request/arrangements must be made at time of booking.
What if I need to cancel?
If for any reason you need to reschedule the date your scheduled date, please notify us via
email to discuss options. If you need to cancel entirely, the deposit paid is non-refundable, but
any payments that have been made beyond the 50% deposit may be offered as store credit.
Don’t See Your Question, Email US:
Sweet Tips:
When picking up your Custom Cake/Treats be sure to have access to air conditioning while
traveling in a vehicle during ALL seasons ESPECIALLY during Texas summer months.
Make sure that the boxed cake has a leveled surface for travel. Try to have an additional
person with you to help secure the cake during travel. DO NOT place custom cakes in the trunk
of car.
While traveling with custom cakes/tired cakes, avoid bumps, wide turns, and sudden stops.
Drive slow and directly to your destination.
Avoid leaving the Cake/Treat unattended in closed heated vehicle. Sugars/Chocolate will melt.
Avoid setting up in direct sunlight. Understand that weather conditions and temperature play a
vital part in your cake stability and longevity.